Payment Policy

1. Accepted Payment Methods

At Mason Monroe, we offer a variety of secure payment options to ensure a smooth and convenient shopping experience. We accept the following payment methods:

  • Credit & Debit Cards: Visa, MasterCard, American Express
  • Apple Pay & Google Pay
  • Bank Transfers for bulk orders – contact us for details

All payments are processed in United States Dollar USD.

2. Payment Processing

  • Payments must be completed at the time of purchase.
  • Orders will not be processed or shipped until full payment has been received.
  • If a payment is declined or fails, the order will not be confirmed.

3. Pricing & Currency

  • All prices listed on Mason Monroe are in United States Dollar USD.
  • Prices are subject to change without notice.
  • Any applicable taxes and shipping fees will be calculated at checkout.

4. Secure Payment Processing

  • Mason Monroe uses SSL encryption and trusted payment gateways to ensure your transactions are secure.
  • We do not store your credit card or payment details.

5. Refunds & Chargebacks

  • Refunds are processed according to our Refund & Return Policy.
  • Unauthorized chargebacks will be disputed. If you experience any issues, please contact us first at info@mason-monroe.com.

6. Fraud Prevention

  • Mason Monroe reserves the right to cancel or hold any order suspected of fraud or unauthorized activity.
  • Additional identity verification may be requested for high-value transactions.

7. Contact Us

Store Name: Mason Monroe
Business Registration Number: 87027333
Address: Elfschoorstenen 29, 6351 MC Bocholtz, Netherlands

Email: info@mason-monroe.com
Phone: +31 6 49680194

Customer Service Hours: Monday to Friday: 9:00 AM – 5:00 PM EST

We do our best to reply to your email within 1–2 business days.